Health care for employers

Kaiser Permanente
Virtual Forward
care plans

Care for your employees and your bottom line

Too often, employers pay a high premium to give their teams health care coverage that goes unused. The solution? A Kaiser Permanente Virtual Forward plan, which offers comprehensive virtual and in-person care at an affordable price, all within the region’s leading integrated health system.1​ Check out our plan benefits flyers to compare costs of our Virtual Forward plans with your current health plan: Mid/Large, Small Group​ DC, MD, VA, and KPIF.
With Virtual Forward, you and your team can have it all: convenient, affordable, high-quality care with no trade-offs. Enjoy $0 copays for services like video visits,2​ e-visits, 24/7 phone advice, and more, as well as a $0 copay for your first in-person visit per year3—with access to further in-person care when needed. Within our integrated health system, all of these services are available directly through your plan, so you never have to coordinate third-party care. And since you and your care team stay connected and informed about your health through your personal electronic medical record, care is always seamless and personalized no matter how you choose to access it.

3 ways you win with Virtual Forward

Use video visits2​ for many conditions and situations, like:

  • Behavioral health concerns, including sleep or mood problems
  • Cough, cold, flu, sore throat, allergies, sinus issues
  • Nausea/vomiting/diarrhea (no abdominal pain)
  • Minor injuries/aches and pains
  • Skin conditions
  • Urinary issues
  • Pink eye
  • Follow-up care for conditions that have not improved
  • Medication questions and consultations

Many specialties offer video visits, including:

  • Internal and family medicine
  • Behavioral health5
  • Obstetrics-gynecology
  • Ophthalmology5
  • Cardiology5
  • Dermatology5
  • Gastroenterology5
  • Urgent care
  • Physical therapy5

Use video visits2​ for many conditions and situations, like:

  • Behavioral health concerns, including sleep or mood problems
  • Cough, cold, flu, sore throat, allergies, sinus issues
  • Nausea/vomiting/diarrhea (no abdominal pain)
  • Minor injuries/aches and pains
  • Skin conditions
  • Urinary issues
  • Pink eye
  • Follow-up care for conditions that have not improved
  • Medication questions and consultations

Many specialties offer video visits, including:

  • Internal and family medicine
  • Behavioral health4
  • Obstetrics-gynecology
  • Ophthalmology4
  • Cardiology4
  • Dermatology4
  • Gastroenterology4
  • Urgent care
  • Physical therapy4

Explore our virtual tools and resources

When a member needs medical attention, they can start their care journey by using any of our virtual care options on kp.org​ or the Kaiser Permanente app. For more details about these options, check out our Virtual Forward flyer.

VIDEO VISITS
Speak to care providers face-to-face using a camera-equipped computer or mobile device. Video visits are available for many medical conditions and specialties. Click here​ for a complete list.

PHONE VISITS
Discuss medical concerns with care providers over the phone—no need for a camera or a trip to a medical center. Find out what your next steps should be for care without leaving home.

24/7 ADVICE
Get on-demand medical advice anytime, anywhere from a registered nurse—without waiting for an appointment. Just call our 24/7 advice line at 800-777-7904​ (TTY 711). Have your member ID card ready to provide your medical record number.

Self-care apps for total health5

Members also have access to leading self-care apps, as well as no-cost virtual classes available on kp.org. For more details about these apps, check out our Virtual Forward flyer.

For more information about Kaiser Permanente, visit kp.org.

1In the National Committee for Quality Assurance (NCQA) 2019–2020 Health Insurance Plan Ratings, Kaiser Permanente of the Mid-Atlantic States’ private health plan is rated 5 out of 5, among the top 1% in the nation, and our Medicare health plan is rated 4.5 out of 5, the highest rating in DC, MD, and VA. The 2019 Commission on Cancer, a program of the American College of Surgeons, granted Three-Year Accreditation with Commendation to the Kaiser Permanente cancer care program. The Mid-Atlantic Permanente Medical Group is the largest medical group in the Washington, DC, and Baltimore areas and exclusively treats Kaiser Permanente members. Permanente doctors are recognized as Top Doctors in Northern Virginia Magazine​ (2020), Washingtonian​ magazine (2019), Baltimore​ magazine (2019), and Washington Consumers’ CHECKBOOK​ magazine (2018). According to NCQA’s Quality Compass® 2019, we lead DC, MD, and VA in the following categories: colorectal screening, breast cancer screening, childhood immunizations combo 9, cervical cancer screening, and timeliness of prenatal and postpartum care for women. Quality Compass is a registered trademark of the NCQA.
2Video visits are available to Kaiser Permanente members who have a camera-equipped computer or mobile device and are registered at kp.org. You must be present in Maryland, Virginia, or Washington, DC, for video visits with your primary care physician or behavioral health provider. For urgent video visits with an emergency doctor, you may also be present in West Virginia, Florida, North Carolina, or Pennsylvania. For certain medical or mental health conditions. For video visits with a behavioral health provider, appointments can be scheduled for follow-up care. When appropriate and available.
3The first $0 visit of the contract year does not include all services received during a visit to our Medical Office Buildings. Any additional specialists’ visits, radiology, imaging, pharmacy, and lab services provided on the same day are not included in the first $0 visit and may be subject to a cost share.
4Video visit enabled, but member must call to book an appointment.
5The apps described above are not covered under your health plan benefits and are not subject to the terms set forth in your Evidence of Coverage or other plan documents. These services may be discontinued at any time without notice. myStrength® is a wholly owned subsidiary of Livongo Health, Inc.
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